Smart Hands Cost-Benefit Analysis

Imagine the following scenario. Late into the night, you receive an alert that a critical part of your server infrastructure has gone down, and the problem requires immediate attention. As a result, your e-commerce platform is no longer working, and customers around the world cannot purchase your products or services. The downtime for servers costs […]
Real-Time Server Monitoring Advantages and Benefits

As essential tools of the IT industry, both physical and cloud computing servers remain delicate, sometimes unpredictable, and often criminally underused. The data they generate, when collected and analyzed, can provide a wealth of useful information. However, server maintenance and data analysis both require dedicated monitoring, tracking, and storage. How can an IT manager balance those […]
Data Center Tier Levels Explained

The need for a globally recognized set of Tier Performance Standards became unavoidable in the mid-1990s. The data center industry grew at an unprecedented rate as the number of businesses with significant Internet needs to be skyrocketed. In response to this critical need, the Uptime Institute developed a Tier Classification and Certification System for data […]
Server Uptime: A Fundamental Business Issue
No IT service will ever try to claim that server downtime is acceptable, but many will claim all sorts of issues causing downtime are unavoidable. For businesses that rely more and more heavily on their web presence or web applications to do business, server uptime can be the difference between productivity, financial solvency—even industry presence—and […]